Questions
Each answer links to the page that says it.
Who goes 3
Can I come on my own?
Yes. A booking can be for one traveler.
The terms: DefinitionsCan I book for friends too?
Yes. The lead traveler makes the booking and pays for it, and everything about the booking is sent to them.
The terms: Booking ConditionsWill my trip definitely run?
Once it is confirmed, yes. Each trip needs a number of travelers, shown before you book, and if it has not reached it by the day shown for it, we cancel it that day and return everything you have paid. A confirmed trip is not canceled for low numbers.
The refund policy: If we cancelBooking and paying 5
Do I have to pay it all at once?
No. You can pay all at once or in up to 3 equal payments, 30 days apart, with no interest and no fee. Each later payment is charged to the card you paid with, and we email you 3 days before.
The refund policy: What you pay, and whenWhy has nothing been charged yet?
Because your trip has not confirmed. We keep your card and charge nothing until it does, and the first payment is charged that day.
The refund policy: What you pay, and whenWhen is the last payment?
No later than 30 days before the trip starts, and at least half the price is paid by 60 days before. Book close to the start and there are fewer payments, or just one.
The refund policy: What you pay, and whenWhat if a payment is declined?
You have 7 days to pay it from your booking, with that card or another. After that the booking is canceled as though you had canceled it.
The refund policy: What you pay, and whenWhich currency am I charged in?
The one shown at checkout. Prices are set in Swedish kronor and shown in the currency you choose, and once you book, the price and every later payment are fixed in that currency.
The terms: Booking Conditions and PricingIf plans change 6
Can I cancel?
Yes, any time before the trip begins. More than 60 days before it starts, everything you have paid is returned minus the administrative fee, and within 7 days of booking nothing is deducted at all. From 30 to 60 days before, 50% of the trip price is refunded, and less than 30 days before, there is no refund.
The refund policy: If you cancelHow do I get my refund, and how long does it take?
Email hello@buckettrips.travel with your booking reference, the traveler's full name and why you are canceling. Refunds are made within 14 days of the request, to the payment method you booked with.
The refund policy: How a refund is paid, How to request a refundCan I change my booking?
Yes, more than 60 days before the trip starts, for the administrative fee. Inside 60 days a change is a cancellation and a new booking.
The refund policy: Changes and transfersCan someone else take my place?
Yes, anyone who meets the conditions of the trip. Until the trip's details are final, you make the change yourself on your booking page and it costs nothing. After that, tell us in reasonable time, and 7 days before the trip starts is always in time; the change then costs only what it actually costs us, and we show you what that was.
The refund policy: Giving your booking to someone elseWhat if you cancel the trip?
Everything you have paid comes back in full, or you can take an alternative trip of equivalent value instead. The choice is yours.
The refund policy: If we cancelWhat if something serious happens at the destination?
You can cancel and everything you have paid is returned, with nothing deducted, if unavoidable and extraordinary circumstances there or on the way significantly affect the trip. That is your right under the Swedish Package Travel Act.
The refund policy: If circumstances at the destination make the trip unsafeThe trip 5
What's in the price?
Hotels every night, breakfast every morning, transport during the trip, the lunches and dinners listed, a welcome dinner, and every named activity on the itinerary. Each trip's page lists it under What's included.
What's included, on each trip's pageIs breakfast really every morning?
Yes. Every trip, every morning.
What's included, on each trip's pageDo I book my own flights?
Yes, so you can fly from wherever you are and arrive when it suits you. The trip starts in its first city, and the group meets there.
The terms: PricingWhen should I book my flights?
Once your trip is confirmed. We email you the day it confirms, and a confirmed trip is not canceled for low numbers.
The refund policy: If we cancelIs there a coordinator?
Yes. Every trip has one, who leads the group, holds the emergency contacts and helps you during the trip. Their name is on the trip's dates once it is announced.
The terms: ResponsibilitiesBefore you go 4
Do I need travel insurance?
Yes. Every traveler needs cover for medical treatment, emergency evacuation and repatriation, for the whole trip and every activity on it, and uploads the certificate before the trip starts. Cancellation cover is not required, and we recommend it.
The terms: InsuranceWhat do I need for passports and visas?
A passport valid for at least six months after the day you come home, with two blank pages, and any visas the trip needs, which are yours to arrange. The itinerary lists every country the trip visits so you can check.
The terms: Travel RequirementsWhen do you need my passport?
After you book. Each traveler sends the documents and details we ask for from the booking's page, by the date it gives, and at checkout you only enter names as they appear in the passport.
The terms: Travel RequirementsWho can see my passport?
Only a Buckettrips administrator, to check it against your booking. Passports and insurance documents are encrypted before they are stored.
The privacy policy: Data Security